Summary
As easy as WhatsApp, as secure as a bank. Jemmic's Conversational Framework brings messaging, video calls and e-signature into one compliant platform.
Your clients already live in messaging apps. They expect to reach their bank the same way: from their phone, timely, frictionless. The Conversational Framework enables banks to do exactly that, with the security and compliance a financial institution requires.
As easy as WhatsApp. As secure as a bank.
The Conversational Framework puts everything that supports a client relationship into one secure conversation: messages, documents, voice messages, video calls, forms and electronic signature. Clients get the experience they know from consumer apps. The bank keeps secure and compliant channel it fully controls.
One platform for every moment of the relationship
Use it for day-to-day exchanges with existing clients or to onboard new prospects. Conversations run in real time when a quick answer is needed, or asynchronously when an advisor needs more time to respond properly.
Your brand, your channels
The Conversational Framework runs standalone in your corporate identity, or integrated into the tools you already use: your website, your mobile banking app and your advisory desk. For banks running Finnova, it is integrated into Finnova, so advisors work from a single, familiar environment.
Your infrastructure, your choice
Deploy it on premises for full sovereignty, or run it in a bank-grade secure cloud.
Automation that follows your strategy
Routine requests can be answered automatically, while sensitive topics reach a human advisor. Automation is nuanced by client segment and follows your strategy, priorities and tools. A card limit request, for example, can become a self-service form for a retail client, a direct line to an advisor for a private client, and a prioritized e-signature flow for a corporate client.
Drive revenue, reduce costs, stay compliant
Conversational banking lets your advisors serve more clients with more relevance, lowers the cost of every interaction and keeps every exchange fully compliant.
Ready to become the best in digital client engagement?
Link to video: jemmic.com/video/conversational-banking-as-easy-as-whatsapp-as-secure-as-a-bank
Share Article
