Bring the digital communication between you and your clients to the next level. Stand-alone or integrated into your environment or applications.
Co-created, tried, and tested with the banks and insurances in the jemmic community โ combining the scalability of products with the tailored flexibility of services.
Systematically boost revenue through stronger customer engagement
Dramatically reduce support costs through automation and advisor efficiency
Communicate in full compliance with prospects, clients and partners
Featuring
- Reproducing
Instant & Voice Messages
As convenient as Whatsapp, but with the security of a Mobile Banking.
Ready for automation
Open APl, structured to easily integrate third-party applications and chatbots.
Audio & Video Calls
Integrated into your Web and Mobile application - recorded and archived.
Co-Browsing
Brings seamless, real-time support to both mobile and web platforms.
Screensharing
Walk your client through simulations, offers and contracts.
Electronic Signature
Sign documents directly in the conversation with a simple, advanced & qualified electronic signature.
Floating Bubble
Integrate the front-end literally in every Web application.
Configurable Forms and Workflows
Real front-to-back integration with the exchange of structured data through customisable forms.
Conversational
Banking
tailored by client segment
Your top-tier clients
Serve with utmost diligence & foresight
Clients & prospects with potential
Engage & excel to develop revenue
Clients with modest potential
Automate to reduce costs
An ever expanding ecosystem
pre-integrated & pre-tested
If itโs not covered here, reach out
Still have questions?
Weโve got you covered.
What is Jemmicโs Conversational Framework?
Jemmic's Conversational Framework is a secure communication framework that brings financial institutions to the next level of client interaction : conversational banking. It integrates into existing web or mobile channels on client-side and in CRM, dashboards, contact center software on bank-side. The world has become conversational, Jemmic helps banks to become conversational too
What is SecuChat?
SecuChat is part of the Conversational Framework - it is the app you can find in app stores that can serve as a quick start into the conversational world. It is build with our SDK, it supports multi-modal client communication with texts, document exchange, e-signature, audio calls, video calls, co-browsing, forms, and support workflows.
Is the Conversational Framework yet another chat tool?
No. The Conversational Framework is not something aside or on top of existing channels, it replaces any digital communication between the financial institution and the client, the prospects or partners. It supports way more than only messaging, and also allows document sharing, electronic signatures, integration of automated agents, audio and video calls, co-browsing, forms, and support and upsell workflows.
Can the Conversational Framework be integrated into an existing mobile or web app?
Yes. The Conversational Framework can be integrated into existing applications using mobile SDKs and web SDKs. Together with your specialists, we will find the best way for a seamless integration that is technically sound and generates the lowest possible maintenance costs.
Can Conversational Framework be white-labeled?
Yes. The SecuChat app can be adapted to the financial institution's brand identity and client experience and ready to be deployed as such to app stores. This option is best for financial institutions who do not have their own mobile app or who want to try a conversational-only channel.
Does the Convesational Framework support chatbot integrations?
Yes. The Conversational Framework actually makes no distinction between advisors in flesh and bone, and automated agents. Third-party chatbot systems, or any kind of automated agent, are integrated through APIs.
Can the Conversational Framework be used by relationship managers or advisors?
Yes. The Conversational Framework is built to be the exclusive digital communication channel between relationship managers, advisors, support teams, and prospects or clients.