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  • What does Jemmic do?

    Jemmic develops secure digital solutions for financial institutions, including secure client communication, identity and access management, authentication, e-signatures, and custom web and mobile applications.

  • Who is Jemmic serving?

    Jemmic is serving financial institutions: on one hand any kind of bank, active in retail banking, private banking, wealth management, or corporate banking; and on the other hand insurance companies. Jemmic's solutions are also a perfect fit for the healthcare sector, the public sector or lawyers - any organization that needs secure digital client interactions and where privacy and data sovereignty are of utmost importance.

  • What are Jemmic’s main solutions?

    Jemmic's main solutions include the Conversational Framework, which enables conversational banking, and U-Safe, our Identity and Access Manager.

  • Is Jemmic suitable for regulated financial institutions?

    That's actually our specialty. Jemmic focuses on secure, compliant digital solutions for financial institutions in regulated environments. We understand the requirements of the regulator, and the constraints of being an audited organisation, and our services and products are tailored to it.

  • Can Jemmic integrate with existing banking or insurance systems?

    Yes. emmic's solutions are designed to integrate with existing systems through APIs, SDKs, and integration work. They are for instance pre-integrated in the Finnova and BSI environment, and we have a large track record of integrating into an existing IT landscape - be it at the forefront of technology or be it a bit tainted with legacy.

  • Can Jemmic solutions be white-labeled?

    Yes. Jemmic's solutions are by default adapted to match the client's brand, user journey, and technical environment. Our brand usually is completely transparent to the client, and our products and tools completely assimilated to the banks'.

What is Jemmic’s Conversational Framework?

Jemmic's Conversational Framework is a secure communication framework that brings financial institutions to the next level of client interaction : conversational banking. It integrates into existing web or mobile channels on client-side and in CRM, dashboards, contact center software on bank-side. The world has become conversational, Jemmic helps banks to become conversational too

What is Conversational Framework?

SecuChat is part of the Conversational Framework - it is the app you can find in app stores that can serve as a quick start into the conversational world. It is build with our SDK, it supports multi-modal client communication with texts, document exchange, e-signature, audio calls, video calls, co-browsing, forms, and support workflows.

Is the Conversational Framwork yet anotther chat tool?

No. The Conversational Framework is not something aside or on top of existing channels, it replaces any digital communication between the financial institution and the client, the prospects or partners. It supports way more than only messaging, and also allows document sharing, electronic signatures, integration of automated agents, audio and video calls, co-browsing, forms, and support and upsell workflows.

Can the Conversational Framework be integrated into an existing mobile or web app?

Yes. The Conversational Framework can be integrated into existing applications using mobile SDKs and web SDKs. Together with your specialists, we will find the best way for a seamless integration that is technically sound and generates the lowest possible maintenance costs.

Can Conversational Framework be white-labeled?

Yes. The SecuChat app can be adapted to the financial institution's brand identity and client experience and ready to be deployed as such to app stores. This option is best for financial institutions who do not have their own mobile app or who want to try a conversational-only channel.

Does the Convesational Framework support chatbot integrations?

Yes. The Conversational Framework actually makes no distinction between advisors in flesh and bone, and automated agents. Third-party chatbot systems, or any kind of automated agent, are integrated through APIs.

Can the Conversational Framework be used by relationship managers or advisors?

Yes. The Conversational Framework is built to be the exclusive digital communication channel between relationship managers, advisors, support teams, and prospects or clients.

What is U-Safe?

U-Safe is Jemmic’s identity and access management solution for financial institutions and regulated organizations.

What can U-Safe be used for?

U-Safe can be used for a secure login to mobile or web platforms. It provides capabilities for single sign-on, identity propagation, and self-service.

Does U-Safe support single sign-on?

Yes. U-Safe supports single sign-on, allowing users to access multiple applications through a secure portal experience - be it Web or mobile.

Does U-Safe support OAuth and OpenID Connect?

Yes. U-Safe supports OAuth and OpenID Connect flows for secure integration with third-party applications, and helps to propagate the identity of the user that is under the governance of the bank to a wider eco-system, enabling in particular open-banking use cases.

Can users manage their own devices?

Yes. U-Safe includes user self-service features that allow users to manage devices without always needing helpdesk support.

Can U-Safe help secure existing applications?

Yes. U-Safe can help protect existing applications with authentication, access control, and security-layer capabilities.

Does U-Safe enable Open Banking ?

Yes. U-Safe enables propagating the identity of the bank user to third-party systems. In particular, it is integrated with bLink of SIX, and can support PSD2. It can be the component you need to enable business models for Open Banking and Open Wealth.

What types of companies use Jemmic?

Jemmic serves universal banks, private banks, corporate banks, insurance companies, wealth managers, and any kind of regulated financial institution.

How many organizations rely on Jemmic?

More than 80 banks and insurance companies rely on its software and services.

What problems does Jemmic help financial institutions solve?

Jemmic solves the dichotomy that secure digital channels tend to be cumbersome to use. Jemmic's solutions and services enable banks to interact with their prospects and partners with an outstanding user experience - both for the clients and the advisors. More broadly, Jemmic helps financial institutions secure client communication, manage authentication, enable digital signatures, improve support workflows, and build custom digital applications.

Is Jemmic suitable for private banking?

Yes. Jemmic supports private banking use cases such as secure advisor-client and advisor-prospect communication, document exchange, recorded audio and video calls, and electronic signatures.

Is Jemmic suitable for insurance companies?

Yes. Jemmic supports insurance use cases such as secure customer communication, identity access management, authentication, and claims-related conversational workflows.

Can Jemmic solutions be customized for each institution?

Yes. Jemmic combines standard product modules with custom development, allowing solutions to fit each institution’s technical and business needs.

How can I contact Jemmic?

You can contact Jemmic through the contact form on the website to discuss its secure communication, authentication, IAM, e-signature, or custom development solutions.

Can I request a demo of Jemmic’s solutions?

Yes. Prospects can contact Jemmic to request a demo or discuss which solution fits their organization.

What should I contact Jemmic about?

You can contact Jemmic to explore how Jemmic would help you embrace the journey of conversational banking, for both prospects and clients, as well as how to se…You can contact Jemmic to explore how Jemmic would help you embrace the journey of conversational banking, for both prospects and clients, as well as how to secure your mobile and web applications with strong authentication. If you want to harmonize your digital communication and integrate messaging, multimedia calls, document exchange and electronic signature into one unified channel, Jemmic would be happy to envision, shape and deliver the solution you need.

Does Jemmic work with banks and insurance companies?

Yes. Jemmic works with banks, insurance companies, the healthcare sector and lawyers.

Can Jemmic help with a custom project?

Yes. Jemmic provides custom development for secure web and mobile applications, especially for financial institutions and regulated companies.

What kind of company is Jemmic?

Jemmic is a software company that builds secure digital solutions for banks, insurance companies, and regulated organizations. It is 100% privately owned, run by the founder and a management team that is well-coordinated, and built on an experience in the market of 17 years.

What kind of projects do Jemmic employees work on?

Jemmic teams work on secure web and mobile applications, authentication systems, identity access management, client communication platforms, and financial technology solutions. Jemmic helps financial institutions completely rethink their way of engaging with prospects and clients, and provides the necessary services and tools for it. Most work is development & integration, with product management, project management and support.

Where is Jemmic’s team based?

Jemmic’s development team is based in Luxembourg, with a subsidiary in Geneva.

What type of clients does Jemmic work with?

Jemmic works mainly with financial institutions, including banks, insurance companies, and wealth management organizations.

Why work at Jemmic?

Jemmic offers the opportunity to work on security-focused software used by financial institutions and large numbers of end users. Jemmic gives a lot of responsibility and freedom to team members, and expects in return complete ownership of products, tasks and deliveries from everyone.

What skills are relevant at Jemmic?

Relevant skills may include secure software development, web and mobile development, backend engineering, authentication, IAM, financial technology, cloud infrastructure, and product implementation. We mainly code in Java and ReactJS, plus Kotlin and Swift for mobile solutions.

Start Now

Discover how Jemmic can
boost your business

Book a meeting to try SecuChat and find out how it can transform your use cases.

  • Trusted by 80+ institutions

  • FINMA/FDPA/GDPR standards

  • More than 1 million users

Start Now

Discover how Jemmic can boost your business

Book a meeting to try SecuChat and find out how it can transform your use cases.

  • Trusted by 80+ institutions

  • FINMA/FDPA/GDPR standards

  • More than 1 million users

Start Now

Discover how Jemmic can
boost your business

Book a meeting to try SecuChat and find out how it can transform your use cases.

  • Trusted by 80+ institutions

  • FINMA/FDPA/GDPR standards

  • More than 1 million users